:root{--wine:#78051b;--wine-dark:#570214;--cream:#faf7f0;--paper:#fff;--ink:#25231f;--muted:#746f68;--line:#e6e0d6;--soft:#f2ede4;font-family:Arial,Helvetica,sans-serif;color:var(--ink);background:var(--cream);font-size:16px}
*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:wait;opacity:.6}button:focus-visible,a:focus-visible{outline:3px solid #b36c7a;outline-offset:3px}input:focus,textarea:focus,select:focus{outline:2px solid var(--wine);outline-offset:1px}a{color:inherit}h1,h2,h3,p{margin-top:0}h1{font-size:2.5rem;letter-spacing:-.04em;line-height:1.12}h2{font-size:1.85rem;letter-spacing:-.025em;line-height:1.2}h3{font-size:1.05rem}p{line-height:1.6}button{border:0;border-radius:8px;padding:.8rem 1rem;font-weight:600}input,textarea,select{border:1px solid var(--line);border-radius:7px;background:white;color:var(--ink);padding:.85rem;width:100%;min-width:0}textarea{resize:vertical;min-height:110px}label{font-size:.9rem;font-weight:600;display:block;margin-bottom:.55rem}label input,label select,label textarea{margin-top:.5rem}.muted,.fine{color:var(--muted)}.fine{font-size:.85rem}.eyebrow{font-size:.75rem;letter-spacing:.16em;font-weight:700;color:var(--muted);margin-bottom:1rem}.wordmark{text-decoration:none;font-family:Georgia,serif;font-size:2.5rem;letter-spacing:-.08em;line-height:1}.wordmark span{color:#c27e8c}.primary{background:var(--wine);color:white}.primary:hover{background:var(--wine-dark)}.secondary{background:white;border:1px solid var(--line);color:var(--ink)}.quiet{background:transparent;color:var(--wine);padding:.55rem}.pill{font-size:.75rem;letter-spacing:.1em;font-weight:700;display:inline-block;background:var(--soft);border:1px solid var(--line);padding:.4rem .6rem;border-radius:5px}.error{background:#fff0f1;border:1px solid #ebc7cd;padding:.8rem 1rem;border-radius:7px;color:#8c1029}.login-layout{min-height:100vh;display:grid;grid-template-columns:43% 57%}.brand-panel{background:var(--wine);color:var(--cream);padding:3rem 4rem;display:flex;flex-direction:column;justify-content:space-between;min-height:100vh}.brand-panel .eyebrow{color:#dfb7bf}.brand-panel h1{font-family:Georgia,serif;font-size:clamp(2.5rem,4.5vw,4.5rem);font-weight:400;letter-spacing:-.04em;line-height:1.12}.brand-description{font-size:1rem;color:#efdae0;line-height:1.75}.brand-footer{font-size:.75rem;letter-spacing:.15em;color:#dfb7bf;margin:0}.login-panel{display:grid;place-items:center;padding:3rem}.login-card{max-width:410px;width:100%}.login-card h2{margin-top:1.6rem;margin-bottom:.65rem}.login-card .muted{margin-bottom:2.2rem}.login-card>input,.password-field{margin-bottom:1.3rem}.login-card>.primary{width:100%;margin:.5rem 0 1.25rem}.password-field{position:relative}.password-field input{padding-right:4.5rem}.password-field button{position:absolute;right:.5rem;top:.35rem;font-size:.85rem}.workspace{min-height:100vh;display:grid;grid-template-columns:240px 1fr}.sidebar{position:sticky;top:0;height:100vh;padding:2.4rem 1.5rem;border-right:1px solid var(--line);display:flex;flex-direction:column;background:#f5f0e7}.sidebar>.wordmark{color:var(--wine);padding:0 .5rem}.sidebar>.eyebrow{padding:.9rem .5rem 2rem}.sidebar nav{display:grid;gap:.5rem}.nav-item{display:flex;align-items:center;justify-content:space-between;background:transparent;color:var(--muted);text-align:left;font-size:.9rem}.nav-item.selected{background:var(--wine);color:white}.count{border-radius:4px;background:#ffffff24;min-width:23px;padding:3px;text-align:center;font-size:.8rem}.sidebar-bottom{margin-top:auto;font-size:.85rem;color:var(--muted);overflow-wrap:anywhere}.sidebar-bottom .pill{margin-bottom:.75rem}.sidebar-bottom p{margin-bottom:.65rem}.main-panel{padding:3rem 4%;max-width:1500px;width:100%;margin:auto}.page-header{display:flex;justify-content:space-between;align-items:center;gap:1rem;margin-bottom:2rem}.page-header h1{margin-bottom:.7rem}.page-header .muted{margin:0}.metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:1rem;margin-bottom:2rem}.metrics article{background:white;border:1px solid var(--line);padding:1.4rem 1.6rem;border-radius:10px}.metrics span{display:block;color:var(--muted);font-size:.9rem;margin-bottom:.8rem}.metrics strong{font-size:2.4rem;font-weight:500;color:var(--wine)}.inbox{background:white;border:1px solid var(--line);border-radius:12px;overflow:hidden}.list-controls{padding:1rem 1.5rem;display:flex;justify-content:space-between;align-items:center;gap:1rem;border-bottom:1px solid var(--line)}.filters{display:flex;gap:.2rem;flex-wrap:wrap}.filter{background:transparent;color:var(--muted);font-size:.9rem;padding:.7rem .9rem}.filter.selected{background:var(--soft);color:var(--wine)}.search-label{margin:0;max-width:270px}.search-label input{font-size:.9rem;padding:.7rem}.list-status{padding:1rem 1.5rem;margin:0;color:var(--muted)}.list-status:empty{display:none}.case-row{display:grid;grid-template-columns:minmax(190px,1.8fr) minmax(100px,1fr) minmax(120px,1fr) auto;gap:1rem;align-items:center;width:100%;background:white;text-align:left;border-radius:0;border-bottom:1px solid var(--line);padding:1.3rem 1.5rem;font-weight:400;color:var(--ink)}.case-row:last-child{border:0}.case-row:hover{background:#fdfbf7}.case-row strong{display:block;font-size:1rem;margin-bottom:.35rem}.case-row small{display:block;color:var(--muted);font-size:.85rem;line-height:1.5}.badge{font-size:.8rem;border-radius:5px;padding:.4rem .55rem;display:inline-block;white-space:nowrap;width:fit-content}.badge.item{background:#f8e9ed;color:#8b1e38}.badge.delivery{background:#eef0fb;color:#3e4a8c}.badge.closed{background:#edf3ed;color:#3e6246}.case-row .open-label{color:var(--wine);font-weight:600;font-size:.85rem}.empty{padding:4rem 1.5rem;text-align:center}.empty h3{font-size:1.25rem}.empty p{color:var(--muted);margin:0}.main-panel>.fine{margin:1rem 0}.toast{position:fixed;bottom:1.5rem;left:50%;transform:translateX(-50%);padding:1rem 1.5rem;background:var(--ink);color:white;border-radius:8px;box-shadow:0 8px 24px #0002;z-index:10;max-width:90%}dialog{border:1px solid var(--line);border-radius:15px;width:min(850px,calc(100% - 2rem));max-height:90vh;padding:0;color:var(--ink);background:var(--cream);box-shadow:0 20px 100px #0003}dialog::backdrop{background:#1c12178c}.detail-header{position:sticky;top:0;z-index:1;background:var(--cream);padding:1.5rem 2rem;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:1rem;align-items:start}.detail-header h2{margin:0}.detail-header .eyebrow{margin-bottom:.5rem}#case-content{padding:1.5rem 2rem}.detail-card{background:white;border:1px solid var(--line);border-radius:10px;padding:1.25rem;margin-bottom:1rem}.detail-card p:last-child{margin-bottom:0}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:1rem}.detail-grid .detail-card{min-width:0}.detail-card .value{font-weight:600}.detail-card .muted{font-size:.9rem}.detail-card .report{white-space:pre-wrap;overflow-wrap:anywhere}.details-list{display:grid;grid-template-columns:1fr 1fr;gap:1rem}.details-list dt{font-size:.85rem;color:var(--muted);margin-bottom:.4rem}.details-list dd{margin:0;overflow-wrap:anywhere}.timeline{list-style:none;padding:0;margin:0}.timeline li{border-left:2px solid var(--line);padding:0 0 1.2rem 1rem;overflow-wrap:anywhere}.timeline li:last-child{padding-bottom:0}.timeline p{margin:0}.timeline time{font-size:.8rem;color:var(--muted)}.timeline .actor{font-size:.8rem;color:var(--muted)}.resolution-form{display:grid;gap:1rem}.resolution-form label{margin:0}.resolution-form .primary{justify-self:start}.date-grid{display:grid;grid-template-columns:1fr 1fr;gap:1rem}.confirm-dialog{padding:2rem;width:min(480px,calc(100% - 2rem))}.confirm-dialog h2{font-size:1.5rem}.dialog-actions{display:flex;justify-content:flex-end;gap:.75rem;margin-top:1.5rem}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}[hidden]{display:none!important}
@media(max-width:900px){.brand-panel{padding:2.5rem}.main-panel{padding:2rem}.workspace{grid-template-columns:205px 1fr}.sidebar{padding:2rem 1rem}.case-row{grid-template-columns:1fr auto}.case-row .case-date{display:none}.case-row .open-label{display:none}.metrics article{padding:1rem}.list-controls{align-items:stretch;flex-direction:column}.search-label{max-width:none}}
@media(max-width:620px){.login-layout{display:block}.brand-panel{min-height:auto;padding:1.6rem 2rem}.brand-panel>div,.brand-footer{display:none}.login-panel{padding:2rem 1.5rem}.workspace{display:block}.sidebar{height:auto;position:static;padding:1.2rem;border:0;border-bottom:1px solid var(--line)}.sidebar>.eyebrow{display:none}.sidebar nav{display:flex;margin-top:1rem}.sidebar-bottom{margin-top:1rem;display:flex;align-items:center;gap:1rem;flex-wrap:wrap}.sidebar-bottom .pill,.sidebar-bottom>p:first-of-type{display:none}.sidebar-bottom p{margin:0}.main-panel{padding:1.5rem 1rem}.page-header h1{font-size:2rem}.page-header .eyebrow{font-size:.7rem}.metrics{gap:.5rem}.metrics article{padding:.9rem .7rem}.metrics span{font-size:.8rem}.metrics strong{font-size:1.8rem}.detail-header,#case-content{padding:1.2rem}.detail-grid,.date-grid{grid-template-columns:1fr}.case-row{padding:1.2rem 1rem}.details-list{grid-template-columns:1fr}.dialog-actions{flex-wrap:wrap}}